Hotel managers, independently of the number of rooms under management, face the daily challenge of ensuring that guests are satisfied and keeping operational failures from negatively impacting their experience. Thus, hotel maintenance requires special and constant attention.
To overcome that daily challenge, hotel managers need a great team, appropriate tools, reliable infrastructure support and efficient processes. If they are stuck with outdated methods as failure reporting sheets, paper reports and checklists, they won’t be able to devote time to what really matters: guest satisfaction.
Maintenance management software,
is it for me?
Small hotels with little staff playing several roles at the same time benefit a lot from using innovative technology to manage maintenance operations. It allows to free up staff’s time and keep them focused on profitability and turnover. With few rooms, small hotels can’t risk long unavailability periods that prevent guests from renting them.
If your hotel’s operations still depend on manual processes based on paper, it is time to understand why raising the bar and following the industry trends is paramount.
Understand the main challenges faced everyday by hotel maintenance teams and how to easily solve them with automation tools:
A single tool where the housekeeping team can report failures that are automatically sent to the maintenance team avoids miscommunication and information loss.
Monitoring Equipment and Buildings in Real Time
Owning only one building and few rooms does not mean owning few equipment. Controlling in real-time both equipment condition, as well as team performance, failure status and other information is essential to streamline the workload of managers.
Have you ever wonder how easy would it be if you could access every information about your equipment, rooms and failures in a single platform? Keeping information organized is paramount to streamline your daily routines. The accumulation of paper over the years leads to an overload of administrative work and chaos.
Every organization, from small companies to giant corporations, aim to reduce costs without jeopardizing the level of service provided. Efficient maintenance management increases savings not only by increasing equipment’s operating life but also by reducing costs related to failures and technicians, that become more cost-effective when better managed.
By automating maintenance interventions, operations become more profitable. Room unavailability is reduced, teams become more agile and efficient, information is most easily distributed and decision making becomes easier and more informed. On top of this, it frees up time in managers’ agendas that can be used to focus on guest satisfaction and customer acquisition.
Maintenance management platforms such as Infraspeak aim to make the daily routines of managers and technicians easier, independently of the hotel’s size.
Do you want to know how your hotel can benefit from Infraspeak? Schedule a free demo and learn all the platform’s capabilities.